Terms & Conditions

Welcome to Craft My Drawings (CMD). By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.

Website Content:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Unauthorised Use:

Unauthorised use of this website including its content may give rise to a claim for compensation and/or be a criminal offense

Order Acceptance:


CMD reserves the right to accept or reject any order for any reason.

Artwork Submission:

You agree to provide a digital copy of your original artwork and hold all necessary rights for its reproduction and use.
If the artwork isn't fit for reproduction you will be required to submit/share a new image/ artwork with us.

Design Limitations Acknowledgement:

While we strive to bring your visions to life with the utmost precision, it’s important to acknowledge the inherent limitations of our crafting process. Despite our best efforts, there may be occasions where the final product slightly deviates from your original design due to these constraints. By placing an order with us, you acknowledge and accept that minor discrepancies between your drawing and the finished craft may occur. We appreciate your understanding and trust in our expertise to deliver a product that closely aligns with your expectations, within the bounds of our design capabilities.

Return Policy:

Our return policy is tailored to our on-demand service models only, excluding digital files. We understand that sometimes issues may arise with your order. To ensure your satisfaction, we accept returns and offer full refunds exclusively for products that are damaged or lost during transit. Please note that due to the nature of our on-demand services, we are unable to accept returns or provide refunds for any other reasons. We encourage our customers to review their orders carefully before finalising to ensure a seamless experience.

Delivery time:

Since our service is based on demand it usually takes up to 10 working days to finalise a submitted artwork into a physical model. This time may exceed for complicated designs such as multi characters or prototypes, in which CMD will inform the customer in advance. There will also be an additional time required for delivery depending on what shipping service is selected at the checkout.

Use of Artwork:

By submitting your drawings,( digital file) you grant CMD a license to use the artwork for crafting and promotional purposes on all their social media channels and website

Reseller Prohibition:

Our services are exclusively for personal or internal business use and must not be resold or redistributed. Violation of this policy may result in legal action. By using our services, you agree to these terms.

Liability:

Our services are exclusively for personal or internal business use and must not be resold or redistributed. Violation of this policy may result in legal action. By using our services, you agree to these terms.


Indemnification:

You agree to indemnify CMD against all liabilities, costs, expenses, damages, and losses arising out of your breach of these terms and conditions.

Changes to Terms and Conditions:

CMD reserves the right to change these terms and conditions at any time. Such changes will be effective immediately upon posting on the website.

Governing Law:

These terms and conditions are governed by and construed in accordance with the UK consumer rights act.

Contact Information:

If you have any inquiries or concerns about our Terms and Conditions, please contact us at info@craftmydrawing.co.uk

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.